How does it work ?

You buy hour packages and when you need help I "Consume" of those hours. When the hours are exhausted you can see a complete overview of the tasks that have been solved under Overview.

• Hours cannot be transferred or resold.
• Hours are basically only for support on the Simplero platform.
• Hours are valid for 1 year after the date of purchase.
• Unused hours are non-refundable.
• Any support for other companies' products will only be available once we have assessed the product, please inquire.